Challenge
The UK Home Office was undergoing a digital transformation journey in line with the Government Digital Services Framework along with other Departments back in 2013. When the transformation began, each project was treated as an autonomous multidisciplinary delivery team. This had huge benefits in terms of removing bottlenecks, improving processes, adopting Agile ways of working and general product mindset. However, it also allowed for technology isolation, duplication of effort and a lack of shared tooling, leading to teams delivering their own sets of tools, services and infrastructure to support their SDLC. This led to inconsistencies between development teams and high resource costs as each team required Cloud and DevOps specialists to be embedded in the team. As each team had their own sets of tools and processes the developer onboarding time organisationally was high as well as the time to deploy into production environments. The duplication of infrastructure led to increased costs and operational overheads on maintaining a consistent security posture as they scaled. The Home Office recognised the need for a central platform that could support multiple projects and standardise on a way of delivering quickly, efficiently and at a reduced cost.
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